Hacked?
Or just worried you might be?
Either way, here's exactly what to do next. A scary email, a strange call, or a drained bank account — Reclaim walks you through it one clear step at a time. And when you're stuck, you talk to a real person. Never a bot.
Your progress is saved privately to your account and waits for you across days.
The first 30 minutes matter most
If money is still moving, call your bank's fraud line now — the number on the back of your card. Then come back and we'll handle the rest together, one step at a time.
Begin step oneFour recovery plans, one membership
Whatever kind of hack hit you, there's a plan for it — in the right order, in plain language, with nothing assumed.
Bank account
11 steps
Freeze the hacked account and move your money to a clean one.
Email & social
8 steps
Kick the intruder out of the accounts everything else resets through.
Identity theft
7 steps
Stop new accounts being opened in your name and clean up your credit.
Device infection
6 steps
Clean the machine they're watching you from, before you change a single password.
A plan in the right order
Each step tells you why it matters and exactly how to do it. Check it off, add notes like case numbers, and move on.
Progress that waits for you
Recovery takes days, not minutes. Sign in and every checked step and note is right where you left it.
A human when you need one
Stuck on a biller or a nervous phone call? Request a real person to help you through it — by phone or email, your choice.
Helping Mom, Dad, or Aunt Bessy
Be there for them again — not their stressed-out tech support.
When a scary email arrives at 2pm on a Tuesday, your mom shouldn't have to wait for you to get out of a meeting. With Reclaim, she asks a patient, real person — and never feels like a bother. Works the same for Dad, an aunt, a grandparent, or anyone you worry about.
Set up Reclaim for someone you love- "Is this email real?" checks. She sends us the scary message; a real person tells her plainly if it's a scam.
- Step-by-step recovery plans in large, easy-to-read text she can print.
- Word-for-word phone scripts for calling the bank, Social Security, and credit bureaus.
- You set it up once. Create the account with her email, pay the membership, and she's covered.
A real person behind Reclaim
Meet Tamara Kravitz — and verify us for yourself.
Tamara has spent 25 years teaching people how to stay safe with technology. Read her background, our safety promises, and the independent steps you can use to check KravitzControl.
How to know we're realHow it works
1. Tell us what happened
Answer three quick questions and we'll pick the right recovery plan for you.
2. Follow your plan
Plain-language steps, one at a time. Notes and progress save as you go.
3. Get a real person
Stuck? Request help and a real Kravitz Control specialist replies — never a bot.
Common questions
Will you ever ask for my passwords?
Never. We will never ask for passwords, PINs, or full card numbers — and you should never share them with anyone who contacts you.
Who answers my help requests?
Real people on the Kravitz Control team. There are no chatbots anywhere in Reclaim.
Can you call my bank for me?
We can't act on your accounts, but we can prepare you for every call: what to say, what to ask for, and what to write down.
Can I cancel anytime?
Yes. Your membership can be cancelled at any time from your account page.